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Notice for High-Speed DVD-R/-RW discs users
Notice for High-Speed DVD+R discs users
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Notice for DVD+R media users

Notes on using Maxell's DVD+R discs that conform to the new standards for 4x writing-speed recording

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Maxell's DVD+R discs that conform to the new standards for 4x writing-speed recording are for use in DVD+R/+RW drives that conform to using 4x writing-speed DVD+R discs. Use of these discs in some manufacturers' 2.4x writing-speed DVD+R/+RW drives that do not conform to 4x writing-speed disc may cause writing errors or damage to the recorded data. A firmware update is required prior to using 4x writing-speed DVD+R discs on these particular drives.

Notice:
The following information is included on the packaging of DVD+R discs that are compatible with 4x writing-speed recording:

DVD+R discs   "1 to 4x speed"

4x writing-speed DVD+R discs
These discs conform to the 4x writing-speed recording "DVD+R Specifications Version 1.1."

For details on how to identify if your drive conforms to the new standards or how to conduct a firmware update, please contact the manufacturer of your DVD+R/+RW drive. Or you can check the following websites listed below:
- http://www.dvdrwservices.com/ for detail information from DVD+RW Alliance organization.
- http://www.dvdrw.com/productupgradeportal/4xupgrade_faq.html for upgrade of 2.4x DVD+R/+RW drive to allow usage of 4x DVD+R disc

For further information on 4x writing-speed DVD+R discs, please refer to the FAQ's below:



FAQ's on DVD+R discs that conform to the new standards for 4x writing-speed recording

Q1: What kind of problems can occur when using 4x writing-speed DVD+R discs?
A1: The following errors may occur if these discs are used in some manufacturers' 2.4x writing-speed DVD+R/+RW drives. Drives conforming to 4x writing-speed are excluded from this issue.
Typical errors are:
Recording cannot start.
Data reading is not possible.
In the event that a 4x speed DVD+R disc is recorded on a 4x DVD+R/+RW drive using packet writing mode, and then additional data is recorded on to the same disc using a 2.4x DVD+R/+RW drive, there could be the risk that recorded data cannot be retrieved.

Q2:

What is the source of these problems?
A2: It is the result of unsupported recording firmware in certain 2.4x writing-speed DVD+R/+RW drives that do not conform to using 4x writing-speed DVD+R discs.

Q3:

How do I know if the drive I am using requires a firmware update?
A3: Check this site: http://www.dvdrwservices.com/ or contact the manufacturer of your drive.

Q4:

How can I avoid this problem?
A4: Please conduct a firmware update of your 2.4x DVD+R/+RW drive prior to using a 4x writing-speed DVD+R disc. To download a firmware update, click on http://www.dvdrwservices.com/ or contact the manufacturer of your drive.

Q5:

Does the 4x writing-speed DVD+R disc itself have something to do with the problem?
A5: No, the problem is the result of unsupported recording firmware for 4x writing-speed DVD+R disc in some manufacturers' 2.4x writing-speed DVD+R/+RW drives. 4x writing-speed DVD+R discs satisfy the new standards for 4x writing-speed recording.

Q6:

What about existing 2.4x DVD+R discs that do not conform to the new standards for 4x writing-speed recording?
A6: No problems occur with existing 2.4x DVD+R disc. This problem may occur only if 4x DVD+R disc is used in some manufacturers' 2.4x writing-speed DVD+R/+RW drives.

Q7:

If this problem occurs, does it have any effect on the drive in use?
A7: No, according to tests conducted by the manufacturers of these drives, there is no effect on the drive.

Q8:

Does it have any effect on the personal computer in use?
A8: No, according to tests conducted by the manufacturers of these drives, there is no effect on the personal computer.

Q9:

Is the problem caused by application software included with these drives?
A9:  No, it is caused by unsupported recording firmware that does not satisfy the new standards for 4x writing-speed recording.

Inquiries about the contents of this webpage from customers in the USA will be handled by:
Maxell Corporation of America
22-08, Route 208 Fair Lawn, NJ 07410, U.S.A.
Phone (+1) 201-794-5900
Facsimile (+1) 201-796-8790
http://www.maxell.com/Content/Pages/index2.asp

Inquiries about the contents of this webpage from customers in Europe will be handled by:
Maxell Europe Ltd.
Multimedia House, High Street, Rickmansworth, Hertfordshire, WD3 1HR,
United Kingdom
Phone (+44) 1923 33 1000
Facsimile (+44) 1923 33 1010
E-mail dvdhelp@maxell.eu.com
http://www.maxell.eu.com

For inquiries about the contents of this webpage from customers in other areas, visit the website http://www.maxell.co.jp/e/corporate/worldwide/index.html, then choose your nearest Maxell office.

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