| Q1: |
Why can problems occur when using high-speed DVD-R/-RW discs? |
| A1: |
An error may occur whilst operating the EJECT function if these discs are used in particular
DVD-R/-RW drives or DVD recorders that do not conform to using high-speed discs. As a result damage may
occur to both the loaded disc and the drive/recorder. |
| Q2: |
What is the source of this problem? |
| A2: |
It is the result of unsupported high-speed recording firmware in certain DVD-R/-RW drives
and DVD recorders that do not conform to using high-speed discs. |
| Q3: |
In which drives and recorders does this problem occur? And how do I identify the equipment
I am using that requires conducting a firmware update? |
| A3: |
Click on this high-speed DVD-R/-RW media link site: http://www.dvdhs.com/ or
contact the manufacturer of your equipment. |
| Q4: |
How can I avoid this problem? |
| A4: |
To avoid any damage to your equipment and discs, you should conduct a firmware update
prior to using any new high speed DVD-R/-RW discs. To download a firmware update, click on this link: http://www.dvdhs.com/ or
contact the manufacturer of your equipment. |
| Q5: |
What shall I do if my equipment is damaged by inserting a new high-speed media for recording? |
| A5: |
Contact the manufacturer of your equipment or the retail store where you purchased your
equipment. |
| Q6: |
Does the high-speed DVD-R/-RW disc itself have something to do with the problem? |
| A6: |
No, the problem is not with the high-speed media itself. It is the result of unsupported
high-speed recording firmware in the DVD-R/-RW drives and DVD recorders. High-speed DVD-R/-RW discs satisfy
the new standards for high-speed recordable discs established by the DVD Forum in August, 2005. |
| Q7: |
Does the same problem happen when inserting previously recorded high-speed DVD-R/-RW
discs? |
| A7: |
No, it only occurs when a new high-speed disc for recording has been inserted. No pre-recorded
disc can be damaged. |
| Q8: |
What about conventional DVD-R/-RW discs other than high-speed media? |
| A8: |
No problems occur with conventional DVD-R/-RW media. Again, the source of the problem
is when high-speed DVD-R/-RW discs are used in particular DVD-R/-RW drives or recorders that have unsupported
high-speed recording firmware. |
| Q9: |
If this problem occurs, does it have any effect on the personal computer in use? |
| A9: |
No. According to research conducted by manufacturers of these drives, it has no effect
on personal computers. |
| Q10: |
Is the problem caused by application software included with these drives? |
| A10: |
No, the source of problem is unsupported high-speed recording firmware and not application
software such as data writing. |
